Straight to Done

Let newsletters skip the Inbox

Newsletters and notifications nobody answers go straight to Done, one sender at a time, and only after your team says yes.

How it works

It’s added by default, and shows nothing until your team marks the same sender Done twice in a row without replying. Senders your team has written to are never asked about.

The Done toast asks: “Always send Builders Weekly straight to Done?”

Choose Yes or press Y. Let it pass, and nothing changes.

That sender’s mail goes straight to Done and shows who said yes. Back to Inbox on one of them stops it for that sender.

When teams add it

Newsletters nobody answers.

A supplier’s weekly update, read and marked Done every time.

Notifications.

Receipts and system emails that never need a reply.

A busy shared address.

Keep the Inbox for the emails someone has to answer.

Related use cases

  • Missed replies

    Reduce missed replies in a shared inbox

    When a team shares one mailbox, an email can look handled just because someone opened it.

Questions

Can it move a customer’s email by mistake?

It only asks about a sender your team has marked Done twice in a row without replying, never about people your team has written to, and nothing moves without a yes.

How do we stop it for a sender?

Back to Inbox on one of their emails stops it, with Undo. The Add-on’s details on the Add-ons page list every sender going straight to Done, each with Stop.

What happens if we remove it?

Emails it moved stay in Done, without its mark, and new mail from those senders comes to the Inbox.

What does it cost?

Free during early access. Straight to Done and the other current Add-ons are included in the planned price. Prices for future Add-ons are not yet confirmed.

Keep the Inbox for answers.

Mark a sample newsletter Done, say yes, and see its next issue skip the Inbox.