No automatic customer replies
A message is sent only when a person chooses Send.
Shared inbox with risk detection
Know what needs attention—before it gets missed.
Inbox Works brings team email, ownership, internal notes, tasks, meetings and proactive risk detection into one shared inbox.
14-day free trial · No credit card · Try it solo
Demo shown with Japanese sample data. The product interface also supports English.
Start without replacing your email setup
- One forwarding rule
- Keep your existing address
- Import .eml and .mbox history
- Works on desktop and mobile
The daily "Did anyone reply to this?"
When a team shares a front-door inbox, small checks pile up. Inbox Works is designed around moments like these.
"Did anyone reply to this?"
No one owned the email, and everyone assumed someone else would. The customer's follow-up arrived first.
The reply you thought you sent sat for three days
A draft that never went out, or a thread stuck waiting on review. No one meant to drop it — time just passed.
When the owner is away, the inbox stops
Only one person knows the thread. With history locked in personal inboxes, a day off becomes a gap in your replies.
Two people replied to the same email
Opened in two places, answered twice — and the customer got two different answers.
None of this is a failure of attention — it's a job for tooling. The next section shows what stands watch.
The difference
A shared inbox that spots both risk and opportunity.
Most shared inboxes organize work after someone notices it. Inbox Works first surfaces the conversations your team is most likely to miss.
Needs reply
Bring unanswered customer messages back into view.
Unassigned
See conversations that still have no clear owner.
Overdue
Catch deadlines and follow-ups before they become escalations.
Follow-up
Track customers who have not replied and know when to reach out.
Revenue opportunity
Flag quote requests, buying intent and valuable inbound conversations.
Open one queue to see what needs attention today—and what does not.
From flagged email to finished work—without losing context.
The conversation, decision and next action stay together from first signal to final reply.
- 01
A request arrives
A prospect asks for pricing and an implementation timeline.
- 02
Inbox Works flags it
The conversation appears as a revenue opportunity with a clear reason.
- 03
Your team assigns and discusses
Choose an owner and leave an internal note beside the email.
- 04
The next action stays attached
Create a task or meeting, then send the reply with the full context in view.
The tools your team needs after something gets flagged.
Detection is the starting point. Ownership, collaboration and follow-through keep the work moving.
Demos use Japanese sample data. The product interface also supports English.
AI flags it. Your team decides.
Automation helps your team notice and prepare. It does not quietly act on your customers.
Reasons stay visible
Signals and AI-assisted drafts show why they were suggested.
Uncertainty is shown
Ambiguous signals are sent for human judgment instead of being presented as certainty.
Forward one address. See value on day one.
Keep the address customers already know, then bring your existing history with you.
Add forwarding
Add one forwarding rule to info@, support@ or another team address.
Import history
Upload .eml or .mbox files when you want previous conversations in the same workspace.
Review the missed-opportunity report
Inbox Works analyzes imported history so the product can prove its value with your own mail.
Built by a name you can check.
We don't have customer logos to show yet. Instead, here is who runs Inbox Works and what the design protects.
Encrypted in transit
All traffic between you and Inbox Works is encrypted.
Two-factor authentication
Supports two-factor authentication and Google sign-in.
Audit log
A record of who did what, and when.
No AI training on your email
We only use providers whose contract terms keep your content out of model training.
Your data after you cancel
No silent deletion — we always contact you before anything is deleted.
Honest by design
If detection stops, the app says so. No fake "all clear".
Inbox Works is built and operated in Japan by Masanori Iwata (Orumio). Address and contact details are on the operator information page; security details are on the security page.
One plan. Every feature included.
Prices are in USD. Start with a 14-day trial; no credit card is required.
2 months free with annual billing
Team
Slip detection, team coordination and AI — all included
$40.83/ month (up to 3 members included)
$490 billed annually (up to 3 members included)
From the 4th member, each additional member is $12 / month ($120 / year on annual billing).
What you get
- Shared inbox for the whole team
- Private internal notes
- Needs-attention priority queue
- Reply deadline tracking
- Revenue opportunity detection
- Shared team tasks
- Rooms for team discussion
- Conversation-linked calendar
- Pre-send checks
- AI content classification
- AI draft assistance
Try every feature with one person. Up to 3 members are included in the base fee.
Questions teams ask before getting started
Straight answers about setup, pricing, AI and security.
See what your team is about to miss.
Start a 14-day trial and connect one team address. No credit card required.